All your questions about 95pk answered in one place

Account verification is the process of confirming your identity. It protects the platform from fraud and unauthorized transactions, and at the same time keeps your account and funds secure. Once verification is complete, withdrawals go through smoothly and any future complications can be avoided. 95pk always places the highest importance on its players' safety.

Verification may be required when you submit your first withdrawal request or when a large transaction occurs on your account. In addition, if any unusual activity is detected on your account, the support team may ask you to complete verification. The process is straightforward — completing it on time means no delays.

Yes, the name on your 95pk account must exactly match the name on your bKash, Nagad, Rocket, or Upay wallet. If the names do not match, withdrawals may be blocked and the verification process can become complicated. So use your correct name from the moment you open the account.

If your verification request is rejected, first find out the specific reason for the rejection from the support team. Common causes are a name mismatch, unclear information, or an incorrect phone number. Once you know the reason, correct the information and apply again. Contact 24/7 live chat or email [email protected] for quick help.

Absolutely. All information submitted for verification on 95pk is protected through SSL encryption. This information is never sold or shared with any third party. Full details of data protection can be found in our privacy policy. The security of your personal information is our top priority.

95pk has four VIP levels in total. Bronze — up to 0.2% weekly cashback; Silver — up to 0.5% weekly cashback; Gold — up to 0.8% weekly cashback; and Platinum — up to 1.0% weekly cashback. The higher the level, the higher the weekly cashback rate.

Each week, cashback is calculated based on your total wagering. The amount is credited directly to your account according to the maximum rate set for the VIP level you are at. This cashback is generally credited every Monday. Contact live chat for the specific terms and conditions of cashback.

VIP level progress depends on your regular playing habits and overall activity. The more actively you play, the sooner you get the chance to move from Bronze to Silver, Silver to Gold, and on up to the highest Platinum level. Contact support for details about your current progress.

In addition to weekly cashback, VIP members enjoy priority access to special promotions, special offers on festive occasions, and dedicated support benefits at higher levels. Platinum level members receive a personalized experience. The full list of VIP benefits may be updated from time to time — ask support for the latest information.

At 95pk you can deposit using four familiar mobile wallets — bKash, Nagad, Rocket and Upay. These are the most widely used mobile payment services in Bangladesh. Among them, Rocket is the mobile wallet of Dutch-Bangla Bank. The minimum deposit amount for each method is ৳100.

After logging in to 95pk, go to the Cashier or Deposit section and select bKash. Send money via bKash to the number displayed on screen, then enter the transaction ID in the designated field and confirm the deposit. The minimum deposit amount is ৳100. Your account balance is usually updated within a few minutes.

First, wait a little — sometimes there may be a slight delay due to network traffic. If the deposit has still not appeared after 15–20 minutes, note the transaction ID and time from your wallet app and contact us directly via live chat. With the correct information, the support team will resolve the issue quickly.

95pk itself does not charge any processing fee on deposits. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may charge a small fee on send money transactions according to their own policy. You can find that fee in the relevant wallet's app or website.

The minimum withdrawal amount is ৳800. Once the request is approved, the money generally arrives in your mobile wallet within 15 minutes to 2 hours. Having your account verified is important for withdrawals to be processed quickly.

95pk is for players aged 21 and above only. Use of this platform by minors is strictly prohibited. Age is confirmed during the verification process, and if anyone is found to be under 21, their account will be closed. Keep the platform password private from family members.

There are certain warning signs to watch for — such as repeatedly placing bets to try to recover lost money, prioritizing gaming over family or work, spending beyond your budget, or feeling unable to stop playing. If you notice any of these in yourself, stop and seek help. Acknowledging the problem is the first step toward change.

Yes. You can set a daily, weekly, or monthly deposit limit yourself to keep spending under control. Contact the support team to set this limit. Playing within your own budget is the most important part of responsible gaming.

Yes. You can take a cooling-off period — meaning your account activity can be restricted for a set period of time. If you feel you need a longer break, a self-exclusion option is also available. Contact the support team to access these features — we will help without judgment.

95pk's 24/7 live chat support is available directly on the site, or you can email [email protected]. Our support team helps in both Bengali and English. For more details on responsible gaming, please visit our Responsible Gaming page.