95pk's Privacy Policy

1 Introduction & Scope

95pk ("we", "our", "platform") has established this privacy policy so that our users — particularly our valued members in Bangladesh — can clearly understand how their information is managed. This policy applies to the website https://95pk.bar and all services operating under it.

When you register on 95pk, play games, make transactions, or contact our support team, certain information reaches us in each case. This policy will give you a complete understanding of how that information is used, stored, and protected.

By using our services, you are considered to have consented to the terms of this privacy policy. We therefore ask that you read this policy carefully before using our services.

2 What Information We Collect

95pk collects only the information necessary to provide its services. The categories are detailed below:

2.1 Information You Provide Directly

Information you provide yourself for registration and account management:

• Full name and date of birth
• Mobile number and email address
• Payment account details (bKash, Nagad, Rocket, Upay — our approved methods)
• Identity verification (KYC) documents, such as a national ID card or passport

2.2 Automatically Collected Information

Information collected technically when you use the site:

• IP address and device type
• Browser type and operating system
• Session data, login times, and usage patterns
• Gaming activity and betting history
• Data obtained through cookies and similar tracking technologies

2.3 Transaction Information

Information related to financial activity:

• Deposit and withdrawal amounts and timestamps
• Transaction reference numbers and status
• Data required to detect potentially fraudulent activity

3 Purpose of Data Use

95pk uses collected information for specific and legitimate purposes. The reasons your information is processed:

• Account Management: Confirming registration, verifying login, and maintaining account security.
• Service Delivery: Enabling gameplay, awarding bonuses, processing transactions, and paying out winnings.
• Identity Verification (KYC): Meeting legal obligations and preventing access by minors.
• Fraud Prevention: Detecting unusual transactions and preventing money laundering.
• Support Services: Assisting users with issues via live chat and email.
• Communications: Sending account notifications, security alerts, and service updates.
• Service Improvement: Analysing user experience to improve platform quality.
• Responsible Gaming: Identifying addiction risks and providing timely support.

4 Disclosure & Sharing of Information

95pk never sells your personal information. However, in certain circumstances information may be shared with trusted third parties:

4.1 Service Provider Partners

We work with selected service providers for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and fraud detection. These partners use information only in accordance with our instructions and may not use it for their own purposes.

4.2 Legal Obligations

In the case of a court order, legal process, or a lawful request from a government authority, we are required to provide the necessary information. Such disclosures always occur within the bounds of the law.

4.3 Business Transfers

In the event of a future business merger or acquisition, your information may be transferred to the new entity. In such a case, we will notify you in advance.

5 Data Security Measures

95pk has implemented multiple technical and organisational measures to ensure the security of your information:

5.1 Encryption Technology

Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all information transmitted between your browser and our servers secure. Payment information is stored with the highest level of encryption.

5.2 Access Controls

Only authorised personnel can access your information, and only on the basis of professional necessity. All staff operate under confidentiality agreements.

5.3 Security Monitoring

Our systems are monitored 24/7. If any suspicious activity is automatically detected, immediate action is taken.

5.4 Data Minimisation Policy

We collect only the information that is necessary and delete it securely when it is no longer needed. Unnecessary information is not retained.

6 Cookies & Tracking Technologies

95pk uses cookies and similar technologies. Cookies are small data files stored on your device that help us improve our services.

6.1 Essential Cookies

These cookies are required for the basic functionality of the site. They are used to maintain login sessions, verify security, and save language preferences. They cannot be disabled.

6.2 Analytical Cookies

These cookies are used to understand how the site is used. Through them, we can see which pages are used most and where improvements are needed.

6.3 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. However, doing so may limit some features of the site.

7 Data Retention Period

How long we retain your information depends on the type of data and legal requirements:

• Account Information: For as long as the account is active and for the period required to meet legal obligations after closure.
• Transaction Records: For the period required to meet financial regulatory requirements.
• KYC Documents: From the time of identity verification until legal obligations expire.
• Support Conversations: For a reasonable period after issue resolution and for quality control purposes.
• Analytical Data: Indefinitely after conversion to anonymous form, once personally identifiable information has been removed.

8 Your Rights

You have certain important rights over your own information, which 95pk respects:

8.1 Right of Access

Upon your request, we can inform you of what information we hold about you and how it is being used.

8.2 Right to Rectification

If your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or via support.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may be required to be retained due to legal obligations.

8.4 Right to Restrict Processing

You can request that the use of your information be restricted for specific purposes, particularly in relation to marketing communications.

8.5 Filing a Complaint

If you have any privacy concerns, please contact us directly in the first instance. Email us at [email protected] or use the live chat directly on the site.

9 Protection of Minors

95pk strictly follows a policy that its services are not applicable to individuals under 21 years of age. We do not intentionally collect or store any information from minors.

Age is verified at the time of registration, and the KYC process requires documents confirming age. If a user registers using false information, their account will be closed immediately and the associated information will be securely deleted.

If you believe a minor is using our platform, please notify us immediately.

10 International Data Transfers

Due to technical infrastructure requirements, your information may be stored on servers located outside Bangladesh. For such transfers, we ensure that:

• Adequate data protection measures are in place in the destination country or with the service provider.
• Data transfer agreements include confidentiality and security obligations.
• The standards set out in this privacy policy are maintained at all times.

11 Third-Party Links & Services

The 95pk platform may include services from game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.). These providers have their own privacy policies and their data management practices are outside our control.

We recommend reading the privacy policy of any third-party service before using it.

12 Policy Changes

95pk reserves the right to amend this privacy policy due to service improvements, legal changes, or business needs.

For any significant changes, we will notify you in advance by email or through a site notice. The effective date of the revised policy will always be stated at the top of the page.

If you continue to use the service after changes are made, you will be considered to have consented to the new policy. We therefore recommend revisiting this policy from time to time.

13 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. The 95pk support team is available 24/7 to assist you in Bengali and English.

• Email: [email protected]
• Live Chat: Available directly on the site 24/7

After receiving a privacy-related request, we will endeavour to respond within a reasonable time. If identity verification is required, we may ask you for additional information.